Shipping policy

 

At Next Door Luxury, we’re committed to delivering your precious new finds to you as quickly and safely as possible. Here’s everything you need to know about our shipping process:

Processing Time:

Orders are processed within 1-2 business days. We carefully package each item to ensure it arrives in pristine condition.

Shipping Options and Delivery Times:

Standard Shipping: Typically takes 3-8 business days.

Please note that delivery times are estimates and may vary due to carrier delays or other factors beyond our control.

Shipping Rates:

We offer free standard shipping on all orders over $500.

For orders under $500, standard shipping rates apply based on the destination and weight of the package.

Order Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this to track your package’s journey to your doorstep.

Packaging:

All items are securely packaged to protect them during transit. We use discreet packaging to ensure the safety and privacy of your purchase.

Lost or Damaged Items:

While we take every precaution to ensure your item arrives safely, we understand that sometimes things go wrong. If your package is lost or arrives damaged, please contact us immediately at nextdoorluxe@gmail.com so we can assist you.

Additional Information:

Please ensure that your shipping address is correct at the time of checkout. We cannot be responsible for packages delivered to an incorrect address.

If you have any special delivery instructions or need to make changes to your order, please contact us as soon as possible.